Privacy Policy Details
At Axe we take privacy seriously. This page describes how we collect, use and protect personal, technical and transactional information when you access our services. It explains what data we gather during registration, deposits and gameplay, how that information is processed, the controls available to you and the measures we use to keep data secure. Read the sections below for details on cookies, third-party sharing, your rights to access, correct or delete data, and how we notify you when this policy changes.
Types of data we collect
Personal data - name, email, date of birth and identity documents provided for verification. Registration fields and contact details used to manage your account.
Technical data - IP address, device type, browser, operating system, connection logs and session timestamps collected to deliver the service and detect abuse.
Transactional data - deposit and withdrawal records, payment method details, game history, bets and wins used to process payments and maintain account activity.
How information is used
Account management - create, verify and operate player accounts, process deposits and withdrawals and apply limits or self-exclusion choices.
Service delivery - enable gameplay, record wagers and balances, apply bonuses in line with terms and detect irregular activity.
Communication - send transactional messages, account notices and policy updates. Where you opt in, marketing communications are sent and can be unsubscribed at any time.
Data protection and security practices
Encryption - data in transit and at rest is protected using standard SSL/TLS encryption and access controls. Authentication measures are used for account access.
Access control - only authorised personnel and third-party processors with a need to know can access personal data. Operational safeguards limit unnecessary exposure.
Retention - we retain data as required for legal, tax and dispute purposes or as needed to provide services. Retention periods depend on the data type and regulatory requirements.
Cookies and tracking technologies
Cookies - used to remember login sessions, preferences and language settings. Essential cookies are required for account access; optional cookies support analytics and marketing.
Tracking - analytics and advertising pixels may be used to measure site performance and campaign reach. You can manage cookie preferences through the site settings or your browser.
User rights - access, correction, deletion
Access - request a copy of personal data we hold about you. Verification steps will be required to protect account security.
Correction - submit requests to update or correct inaccurate or incomplete information via your account settings or support channels.
Deletion - you may request account closure and deletion of personal data where legal requirements allow. Some records may be retained for compliance and fraud prevention.
Data sharing and third parties
Service providers - payment processors, identity verifiers, analytics and hosting providers may process data on our behalf. Contracts require them to protect personal data.
Legal and regulatory - data may be disclosed to comply with laws, respond to lawful requests and protect our rights, assets or safety.
Aggregated data - anonymised or aggregated information may be used for reporting and system improvement without identifying individuals.
Updates to this policy
Policy changes - we may update this privacy policy periodically. Material changes will be notified via the site or by email when required. Check the policy date in your account for the current version.